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 Job Information 
  Job Title: Greeter (On-Call)
  Category: Patron Services
  Type of Assignment: On-Call
  Position Type: Part Time
  City/Town: Wilmington
  State/Province: Delaware

 Job Description 
   
 

JOB RESPONSIBILITIES:

  • Greets all guest with a smile and pleasant acknowledgement.
  • Explains our operation and available amenities in a fun and engaging way.
  • Provide optimal level of customer service, maintain professionalism in resolving all guest issues.
  • Provide directions and information regarding promotions.  
  • Relay all guest compliments and complaints to department management.
  • Demonstrates the ability and willingness to get along well with others at all times.
  • Maintains uniform standards.
  • Follow all procedures and policies regarding safety, security, special issues and emergencies.
  • Maintains open communications with management and all departments of scheduled events.
  • Ability to interpret a variety of instructions furnished in written, oral, or scheduled form.
  • Performs all other duties as assigned.
  • Promotes outstanding customer relations.

 

JOB REQUIREMENTS:

  • At least 16 years of age or older with a permit to work
  • No prior work experience required, but preferred.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure
  • Ability to speak effectively before groups, guests, team members, and managers.
  • Must be able to lift up to 25 pounds without difficulty.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Ability to bend, reach, pull, push, kneel, squat and grasp as needed.
  • Must be able to work in areas of high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
  • Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
  • Must be able to work a flexible schedule according to the needs of the business including evenings, weekends and holidays. 



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Casino at Delaware Park is an Equal Opportunity Employer.