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 Job Information 
  Job Title: Dealer Dual Rate-Supervisor Table Games Operations
  Category: Table Games
  Type of Assignment: Regular
  Position Type: Full Time
  City/Town: Wilmington
  State/Province: Delaware

 Job Description 
   
 

JOB RESPONSIBILITIES:

  • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Maintains a superior technical understanding of games, policies and procedures.
  • Knowledge of Delaware Park policies and State regulations, to ensure smooth and efficient gaming.
  • Verification and issuance of Credit to guests.
  • Responsible for balancing proper inventories of fills and credits.
  • Responsible for issuing cards & dice and monitor for any irregularities.
  • Directly supervises large play, buy-ins and bet variances.
  • Recommends and documents coaching and discipline of staff on appropriate paperwork.
  • Works productively in a fast-paced environment and effectively communicates with co-workers and keeping Table Games Management apprised of any problem areas.
  • Maintain professionalism at all times when working with other team members and/or guests.
  • Provide our guests fast, fun, friendly, joyful, focused service.
  • Communicate (both written and verbal) with and promote positive team member and guest relations.
  • Performs all other duties as assigned.

 

JOB REQUIREMENTS:

  • Three (3) years of multi-game dealing experience preferred.
  • Must have certification and/or experience in the following games: Craps, Black Jack, Roulette and Carnival Games.
  • Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.
  • Understand all internal controls for the department; knowing all gaming regulations and steps taken to ensure compliance.
  • Understand credit authorization and apply the knowledge as set by internal controls.
  • Ability to recognized and take appropriate actions towards any deviations of the game and/or attempts to cheat.
  • Knowledge of Microsoft Windows and Player Tracking systems preferred.
  • Must have strong math skills, with the ability to calculate numbers quickly and accurately. As well as strong organizational skills.
  • Ability to bend reach, pull, push, kneel, squat and grasp as needed.
  • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
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Casino at Delaware Park is an Equal Opportunity Employer.