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 Job Information 
  Job Title: Talent Development Supervisor
  Category: Human Resources
  Type of Assignment: Regular
  Position Type: Full Time
  City/Town: Wilmington
  State/Province: Delaware

 Job Description 
   
 









Education:




High School Diploma or Equivalent Required.




JOB RESPONSIBILITIES:




  • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.


  • Responsible for ensuring that recruiting and on boarding are in compliance with all State and Federal laws.


  • Responsible for ensuring data administration in the HRIS system and files is accurate and complete. 


  • Responsible for direct supervision, scheduling and training of all recruiting and data administration functions.


  • Responsible for recruiting, training and recommendations for coaching/discipline of Data Administrator, Talent Development Generalists, and Talent Development Clerk position team members.


  • Assist with investigating employee relations concerns and recommends resolutions when necessary.


  • Communicate (both written and verbal) with and promote positive team member and guest relations.


  • Listens, evaluates, and responds to all team member complaints and inquiries and exercises good judgment in resolving same.


  • Assists with preparing annual budget.


  • Ensures accuracy and timeliness of all projects assigned.


  • Ensures adherence to department & company procedures, and compliance with Delaware Lottery rules and regulations related to Lottery licensing.


  • Maintain professionalism at all times when working with other team members and/or guests.


  • Promotes outstanding internal and external guest relations and internal teams.


  • Performs all other duties as assigned.



JOB REQUIREMENTS:




  • Must have two (2) to three (3) years Human Resources experience.


  • Must have one (1) year Supervisory experience.


  • Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.


  • Knowledge of Microsoft Windows systems required.


  • Act with discretion and maintain confidentiality in handling sensitive information.


  • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.


  • Ability to consistently comprehend, retain, and/or execute written, verbal and/or demonstrated directions, explanations and guidance.


  • Must possess strong leadership, interpersonal, customer relations and communications skills





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Casino at Delaware Park is an Equal Opportunity Employer.