Current Job Opportunities
Email this job to a friend

Click here to send your application

 Job Information 
  Job Title: VP, Gaming Operations (FT)
  Category: Administration
  Type of Assignment: Regular
  Position Type: Full Time
  City/Town: Wilmington
  State/Province: Delaware

 Job Description 



  • Ensure consistency and efficiency in table game product, operations and statistical evaluation.
  • Maintain expertise on emerging technology and trends in gaming industry in order to grow the business and increase profits.
  • Define and execute operational programs in line with strategic plans and annual operating objectives.
  • Responsible for slot operations including optimal guest experience and routine functionality of all games.
  • Responsible for the overall Race & Sports Book operations.
  • Exemplify and promote outstanding guest experience and accountable for prompt resolution on any key business issues that impact customer service and guest satisfaction.
  • Develop guest service programs and ensure the staff is trained and engaged in the execution and service standards.
  • P&L management including budgeting and performance metrics.
  • Oversee policies and procedures and be accountable for implementation and compliance to ensure safe operation and the protection of company assets.
  • Hire, train, schedule, and ensure proper staffing levels and game spreads to accommodate changing business demands
  • Ensure all internal control procedures are accurate, documented and in accordance with Gaming Board regulations.
  • Work closely with surveillance to identify and address all new technology or tactics that are utilized to compromise the integrity of the games.
  • Review daily and monthly Casino data systems reports and financial reports for any unusual statistical fluctuations and general revenue performance for all gaming areas, including coin-in, theoretical versus actual hold win percentages and drop.




  • Seven (7) years in the gaming industry and/or significant management background
  • Strong verbal, written and organization skills required
  • Must be able to stand, sit, walk, and kneel for extended periods of time
  • Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position
  • Must be flexible to meet the demanding schedule needs to maintain a presence on the casino floor and routinely meet business needs.



Click here to send your application

If you have any questions or problems, please read the FAQs.

Casino at Delaware Park is an Equal Opportunity Employer.