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 Job Information 
  Job Title: Count Room Clerk (FT)
  Category: Cage Operations
  Type of Assignment: Regular
  Position Type: Full Time
  City/Town: Wilmington
  State/Province: Delaware

 Job Description 
   
 

JOB DESCRIPTION

The count room clerk creates and ensures a fun-filled, entertaining and exciting environment where the execution of service excellence is paramount. Responsible for collection, counting, processing and bundling coupons and currency and racking chips.

JOB RESPONSIBILITIES

  • Responsible for collection of bill validator cassettes from slot machines and replacement of assigned empty bill validator cassette within the machine.
  • Transports carts containing the bill validator cassettes to and from Soft count room.
  • Assists in sorting, counting and recording chips, coupons and currency inside the Soft Count room by individually opening each cash box and verbalizing aloud each assigned asset number.
  • Verifies documentation removed from table games drop boxes and bill validator cassettes.
  • Operates high-speed currency counting equipment to count and sort currency/coupons.
  • Responsible for bundling straps of currency by denomination.
  • Records cash drops and signs all documentation attesting to the accuracy of the figures.
  • Ability to work various tasks with the count procedure as assigned.
  • Complies with State Regulations and Company Internal Controls, including remaining on duty until the completion of the count process
  • Complies with safety guidelines related to operation of lifts, electronics rovers, and mules.
  • Promotes outstanding customer service.
  • Promotes honesty and trust amongst the team.
  • Performs all other duties as assigned.

JOB REQUIREMENTS

  • Must be able to walk and stand for extended periods of time.
  • Must be able to lift forty (40) lbs. without difficulty.
  • Must be able to successfully complete the background check and licensing process, required by the Delaware Gaming Enforcement.
  • Must be able to wear the assigned uniform provided by Delaware Park.
  • Must be able to walk and/or stand for at least a full eight (8)-hour shift.
  • Ability to bend, reach, pull, push, kneel, squat and grasp as needed.
  • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
  • Ability to perform duties at various station assignments that are busy with limited space, have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
  • Ability to work in a fast-paced environment and effectively communicate with guests, co-workers and management.

 

EDUCATION

High School Diploma or equivalent




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Casino at Delaware Park is an Equal Opportunity Employer.