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 Job Information 
  Job Title: Mutuel/Sports Teller (FT/PT/OC)
  Category: Mutuels
  Type of Assignment: Regular
  Position Type: Full Time
  City/Town: Wilmington
  State/Province: Delaware

 Job Description 
   
 

JOB RESPONSIBILITIES:

  • Creates and ensures a fun-filled, entertaining environment service excellence is the goal.
  • Responsible for direct sales and redemption of winning horse and or sports tickets.
  • Must maintain and secure all cash and cash equivalents in possession, while providing accurate reporting and financial transactions thru the POS systems.
  • Prepares all settlement paperwork in a consistent and organized manner.
  • Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.
  • Complies with all Company and Department Policies and Procedures.
  • Complies with State Regulations and Company Internal Controls.
  • Communicate (both written and verbal) with and promote positive team member and guest relations.
  • Maintain professionalism at all times when working with other team members and/or guests.
  • Performs all other duties as assigned.    .

 

JOB REQUIREMENTS:

  • Prior cashier, money handling and/or customer service experience, preferred.
  • Knowledge of Thoroughbred Racing Industry preferred.
  • Ability to perform mathematical calculations while conducting transactions.
  • Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Gaming Enforcement during employment.
  • Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
  • Must be able to walk, sit, and/or stand for at least a full eight (8)-hour shift.
  • Ability to bend reach, pull, push, kneel, squat and grasp as needed.
  • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
  • Ability to perform duties at various station assignments that are busy with limited space, have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of indoor/outdoor climates or climate controlled environment.
  • Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
  • Must be able to handle all types of guest related situations, relay all guest compliments and complaints to Mutuels Management.



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Casino at Delaware Park is an Equal Opportunity Employer.