Job Information |
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Job Title: |
Count Room Clerk (FT) (ELIGIBLE FOR $500 BONUS)* |
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Category: |
Cage Operations |
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Type of Assignment: |
Regular |
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Position Type: |
Full Time |
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City/Town: |
Wilmington |
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State/Province: |
Delaware |
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Job Description |
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JOB DESCRIPTION
The count room clerk creates and ensures a fun-filled, entertaining and exciting environment where the execution of service excellence is paramount. Responsible for collection, counting, processing and bundling coupons and currency and racking chips.
JOB RESPONSIBILITIES
- Responsible for collection of bill validator cassettes from slot machines and replacement of assigned empty bill validator cassette within the machine.
- Transports carts containing the bill validator cassettes to and from Soft count room.
- Assists in sorting, counting and recording chips, coupons and currency inside the Soft Count room by individually opening each cash box and verbalizing aloud each assigned asset number.
- Verifies documentation removed from table games drop boxes and bill validator cassettes.
- Operates high-speed currency counting equipment to count and sort currency/coupons.
- Responsible for bundling straps of currency by denomination.
- Records cash drops and signs all documentation attesting to the accuracy of the figures.
- Ability to work various tasks with the count procedure as assigned.
- Complies with State Regulations and Company Internal Controls, including remaining on duty until the completion of the count process
- Complies with safety guidelines related to operation of lifts, electronics rovers, and mules.
- Promotes outstanding customer service.
- Promotes honesty and trust amongst the team.
- Performs all other duties as assigned.
JOB REQUIREMENTS
- Must be able to walk and stand for extended periods of time.
- Must be able to lift forty (40) lbs. without difficulty.
- Must be able to successfully complete the background check and licensing process, required by the Delaware Gaming Enforcement.
- Must be able to wear the assigned uniform provided by Delaware Park.
- Must be able to walk and/or stand for at least a full eight (8)-hour shift.
- Ability to bend, reach, pull, push, kneel, squat and grasp as needed.
- Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
- Ability to perform duties at various station assignments that are busy with limited space, have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
- Ability to work in a fast-paced environment and effectively communicate with guests, co-workers and management.
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EDUCATION
High School Diploma or equivalent
*This position qualifies for $500 signing bonus. $250 will be issued after first 30 days and 80 hours worked. Remaining $250 will be issued after first 90 days and 240 hours worked. |
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