JOB DESCRIPTION

The count room clerk creates and ensures a fun-filled, entertaining and exciting environment where the execution of service excellence is paramount. Responsible for collection, counting, processing and bundling coupons and currency and racking chips.

JOB RESPONSIBILITIES

• Responsible for collection of bill validator cassettes from slot machines and replacement of assigned empty bill validator cassette within the machine.
• Transports carts containing the bill validator cassettes to and from Soft count room.
• Assists in sorting, counting and recording chips, coupons and currency inside the Soft Count room by individually opening each cash box and verbalizing aloud each assigned asset number.
• Verifies documentation removed from table games drop boxes and bill validator cassettes.
• Operates high-speed currency counting equipment to count and sort currency/coupons.
• Responsible for bundling straps of currency by denomination.
• Records cash drops and signs all documentation attesting to the accuracy of the figures.
• Ability to work various tasks with the count procedure as assigned.
• Complies with State Regulations and Company Internal Controls, including remaining on duty until the completion of the count process
• Complies with safety guidelines related to operation of lifts, electronics rovers, and mules.
• Promotes outstanding customer service.
• Promotes honesty and trust amongst the team.
• Performs all other duties as assigned.

JOB REQUIREMENTS

• Must be able to walk and stand for extended periods of time.
• Must be able to lift forty (40) lbs. without difficulty.
• Must be able to successfully complete the background check and licensing process, required by the Delaware Gaming Enforcement.
• Must be able to wear the assigned uniform provided by Delaware Park.
• Must be able to walk and/or stand for at least a full eight (8)-hour shift.
• Ability to bend, reach, pull, push, kneel, squat and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
• Ability to perform duties at various station assignments that are busy with limited space, have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
• Ability to work in a fast-paced environment and effectively communicate with guests, co-workers and management.

 

EDUCATION

High School Diploma or equivalent