JOB RESPONSIBILITIES:

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Maintain a constant vigilance to insure the safety of patrons and employees and company property.
• Responsible for maintaining a professional demeanor.
• Enforce and adhere to Delaware Park Policy and Procedure.
• Responsible for enforcing security procedures at all assigned posts.
• Assists in the transfer of monies from one area to another.
• Patrol grounds in security vehicle as assigned.
• Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
• Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.
• Communicate (both written and verbal) with and promote positive team member and guest relations.
• Maintain professionalism at all times when working with other team members and/or guests.
• Performs all other duties as assigned.

 

JOB REQUIREMENTS:

• Previous Security experience, preferred.
• Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.
• Valid driver’s license required.
• Must be able to lift fifty (50) lbs. without difficulty.
• Ability to work independently with minimal supervision.
• Act with discretion and maintain confidentiality in handling sensitive information.
• Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
• Must be able to sit, walk and/or stand for an eight (8)-hour shift without difficulty
• Must be able to lift, push, pull, carry up to 50 lbs and kneel, squat and/or grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
• Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
• Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.