JOB RESPONSIBILITIES:

• Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Must have a thorough working knowledge of all job responsibilities required of a Security Officer.
• Maintain constant vigilance to ensure the safety of patrons, employees, and company property.
• Responsible for maintaining a professional demeanor.
• Enforce and adhere to Delaware Park Policy and Procedure.
• Assist Supervisors with training program for all security officers.
• Review and record security department reports as assigned.
• Oversee and assist Officers in assigned areas.
• Assist in the transfer of money from one area to another.
• Patrol grounds in security vehicle as assigned.
• Responsible for security responsibilities at any assigned post when requested.
• Promotes outstanding interdepartmental and customer relations.
• Promotes honesty and trust amongst the team.
• Performs all other duties as assigned.

JOB REQUIREMENTS:

• Six (6) months of gaming and/ or racing security experience.
• Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery.
• Must have a valid driver’s license.
• Must be able to lift fifty (50) lbs. without difficulty.
• Ability to work independently with minimal supervision.
• Act with discretion and maintain confidentiality in handling sensitive information.
• Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
• Must be able to sit, walk and/or stand for an eight (8)-hour shift without difficulty
• Must be able to lift, push, pull, carry up to 50 lbs and kneel, squat, and/or grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
• Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
• Ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.
• Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.